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Covid Policy

Hygiene, cleanliness and safety have always been a main focus at Lola Lash Bar. And now more than ever, we are taking every single precaution possible during the COVID pandemic. We are following all health and safety guidelines outlined by Alberta Health Services.

Please be assured that we are taking the following steps very seriously so that we can continue to operate in a safe and comfortable environment. Since reopening in June, we have safely completed thousands of lash and brow services.

What we are doing to create a safe and comfortable experience for everyone:

  • Our employees are wearing masks during the entire duration of your appointment, and during their entire shift (except to eat and drink).
  • Our employees are screened for cold/flu symptoms prior to every shift, including temperature checks.
  • We are washing our hands regularly with anti-bacterial soap, before and after every client.
  • Protective barrier screens have been installed at our reception desks.
  • Working stations have been distanced 2 meters apart.
  • 15 minute gaps are booked between each appointment to ensure enough time to clean and disinfect the bed/station and to limit traffic and congestion.
  • Our debit/credit machine is disinfected after each use.
  • Door handles and high touch areas are disinfected constantly throughout the day.
  • Magazines, blankets and refreshments will unfortunately no longer be provided.
  • Cash is accepted at this time.

What we are asking of our clients to create a safe and comfortable experience for everyone:

  • Please reschedule your appointment if you are experiencing symptoms including cough, fever, shortness of breath, runny nose or sore throat.
  • Please arrive with no eye makeup for Full-sets, Lash Lifts and Lash Tints.
  • Clients will be required to wear masks for the duration of their appointment. You are welcome to bring your own mask, or we will have them available for $2/mask.
  • No exceptions will be made for wearing a mask including medical reasons.
  • Your temperature will be taken upon entry.
  • If you arrive very early, please wait in your car until 1-2 minutes before your appointment time to sign a COVID Screening Form.
  • If you are a new client, please arrive 5 minutes before your appointment time to sign a COVID Screening Form and New Client Intake Form.
  • Arrive to appointments unaccompanied. Unfortunately, we cannot have children, friends or family waiting in our studio.
  • Please bring as few items into your appointment as possible.
  • Clients will need to sanitize their hands upon entry.
  • Please keep conversation to a minimum during your service.

Thank you in advance for being patient and taking these precautions to ensure a positive experience for everyone.

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